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Have a question, feedback, encountered an issue with a public video, or need DMCA copyright assistance? Email our dedicated support team directly.
Get in Touch Directly
We respond directly from our team inbox. No bots or automated phone trees.
What You Can Email Us About
To help us assist you as quickly as possible, please include relevant details (such as the public Instagram link or screenshot) when you reach out.
If a public video or Reel link is failing to process or an error persists on your browser, email us the link.
Content owners and copyright holders can send takedown requests or licensing inquiries directly to this address.
Have an idea to make this tool faster, smoother, or easier to use on mobile or desktop? We love hearing your feedback.
Google AdSense questions, corporate inquiries, press inquiries, or media mentions.
Questions about how the browser tool processes files, privacy practices, or device compatibility.
If any button, text, or interface element looks misplaced on your phone, tablet, or browser window.
Quick Checklist Before Reaching Out:
- Public Videos Only: Ensure the Instagram video is on a public account. We cannot access private accounts or private stories.
- Full Link: Make sure you copy the link directly from the Instagram Share menu or browser address bar.
- Check Spam: When waiting for our reply, please check your spam or junk folder in case our email is filtered.